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Operations Manager

Melbourne VIC, Australia

Job Type

Full time

Workspace

Melbourne or Echuca (flexible)

About the Opportunity

The Operations Manager will: 


  • Optimise project efficiency, manage resources effectively, and ensure profitability 

  • Foster relationships with the design team, clients, and other outsourced teams 

  • Develop and implement strategic planning for business growth 


Key responsibilities will include: 


  • Project management (developing and managing budgets, monitor project timelines, milestones, and deliverables, identify and address project related issues) 

  • Oversee invoicing and collection of payments from clients 

  • Work closely with the team to allocate resources efficiently 

  • Team management (end-to-end recruitment, resource allocations to projects, manage workflow, PD and training) 

  • Manage and nurture client relationships as the primary point of contact 

  • Financial Management (developing and monitoring budgets, implementing cost-control measures and analyse financial data, identify opportunities for improvement) 

  • Develop strategic plans and objectives for business growth including market research 

  • Prepare financial reports and analyse financial data 

  • Establish performance metrics and benchmarks to assess effectiveness of business operations 

  • Review Key Performance Indicators (KPI’s) and conduct performance evaluations to identify areas for improvement and recognise achievements. 


This is the opportunity you have been looking for if you want to lead and be recognised for your effort. 


The role can either be based in our Melbourne CBD office or Echuca. We're flexible for the right person.

About You

With us you'll have the opportunity to showcase your excellent communication and interpersonal skills to oversee the businesses operations and financial functions.


You'll bring:


  • Bachelor of Business Management or relevant proven experience

  • Strong financial acumen with experience in budgeting, financial analysis, and project costing

  • Exceptional organisational and multitasking skills

  • Experience in Design or Creative Services environment

  • Proficiency in project management tools and software applications for resource planning, time tracking, project management and invoicing

  • Creative problem solving and a proactive approach to addressing challenging situations


As well as the technical skills, to ensure you are a great team fit, you will demonstrate:


  • strong leadership

  • reliability and trustworthiness

  • an internal drive

  • extreme ownership

  • a growth mindset

  • strong attention to detail

  • excellent verbal and written communication skills

  • a belief that values should be lived – not just talked about

  • the ability to work with a high level of autonomy

  • excellent fluency in English


You must have the right to live and work in Australia to apply for this job


About Us

We are passionate and dedicated to creating unique and innovative solutions to exceed all expectations. 


We push limits and cross boundaries in the pursuit of excellence. 


Our work environment is collaborative, and we promise to provide you with growth opportunities and the platform to showcase your unique, creative talents. 


Your success is our success.

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